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Custom Cookies
FAQ's
Custom Cookie FAQ's
Submitting the form is an order request, not a confirmed booking. We will confirm availability and details via email to finalize your order.
To ensure availability, it's best to place your order at least 2 weeks in advance. We can sometimes accommodate orders with a minimum of 1 week’s notice if we have capacity. Please note that rush orders may incur a $50 fee.
We don’t copy other artists or use copyrighted characters. We’ll interpret your theme & colors in our style.
Yes, you can request a sample sketch for $50, which must be purchased at least 2 weeks in advance. Otherwise, designs are created the week of your order.
Yes, we offer shipping. We package with care; however, shipping is at your own risk. Contact us if there’s an issue—we’ll do our best to help. Additional shipping applies.
Payment is due in full at the time of delivery or pickup.
Custom cookies are handmade art. If something misses the mark, email us to discuss; refunds are only available if product is returned.
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